Workflow Automation (Zapier, Make & n8n)
Workflow automation connects business applications so data can move between them without repeated manual copying and re-keying. Westflow designs and builds these workflows using Zapier, Make, and n8n.
The problem
The hidden cost of 'we just do it manually'
Every business runs on repeating processes: a lead comes in, an invoice goes out, an order needs fulfilling. When those processes are manual, the business should measure their time, error rate, and dependency on individual team members.
Off-the-shelf tools promise 'easy integrations,' but real workflows have branches, exceptions, and edge cases. That's where DIY automation stalls — and where we come in.
Our approach
Automations built for how your business actually works
We map the process — including exceptions — and build automations with error handling, alerting, testing, and documentation. Launch criteria and ongoing ownership are agreed before the build begins.
What you get
- Process mapping workshop and automation blueprint
- Production-grade builds in Zapier, Make, or n8n (we recommend the right platform for your volume and budget)
- Error handling with Slack/email alerts when anything fails
- Complete documentation and team handover training
- 30 days of post-launch monitoring and fixes
Illustrative example
Example outcome: manual order entry removed
Illustrative logistics workflow: Order intake from email and EDI is validated and written into a transportation system, with ambiguous records sent to a human review queue.
Read the full project example →Workflow Automation: common questions
Related services
Find out what workflow automation is worth to your business.
Request the free audit. We'll map your current process and provide a written estimate of hours saved and implementation cost — no obligation.
Get Your Free Automation AuditFree · 45 minutes · Written ROI estimate included